USPS packages showing delivered to mailroom but they're not there.. common in midtown?

<!-- SC_OFF --><div class="md"><p>This is driving me absolutely insane and I need some advice. I work in an office building and keep having packages delivered by USPS that show "delivered - left in mailroom" on tracking but when I check with our mailroom staff they have zero clue what I'm talking about. </p> <p>his has happened 3 times before and today it happened again with 4 different packages all showing the same status but completely missing. The mailroom people are super helpful and we've torn that place apart looking for them but they're just not there. </p> <p>I'm starting to think the USPS driver is either delivering to the wrong building or just marking stuff as delivered without actually doing it. Has anyone dealt with this before and what did you do about it. I've tried calling the local post office but getting through to an actual human is like trying to solve a rubik's cube blindfolded. </p> <p>Should I file complaints with USPS or is there some other route I should take. Really don't want to keep losing packages especially since some of this stuff isn't cheap</p> </div><!-- SC_ON --> submitted by <a href="https://www.reddit.com/user/Free-Rabbit8579"> /u/Free-Rabbit8579 </a> <br/> <span><a href="https://www.reddit.com/r/AskNYC/comments/1sqx6es/usps_packages_showing_delivered_to_mailroom_but/">[link]</a></span> <span><a href="https://www.reddit.com/r/AskNYC/comments/1sqx6es/usps_packages_showing_delivered_to_mailroom_but/">[comments]</a></span>